Field Service Technician – Surface Mining Equipment

Overview

Description

Location:

American Gypsum Mine Site, 740 US-6, Gypsum, CO 81637
Pay Range: $32.00 – $52.60/hour (Based on experience and education)

Location:

American Gypsum Mine Site, 740 US-6, Gypsum, CO 81637
Pay Range: $32.00 – $52.60/hour (Based on experience and education)
Sign-On Bonus: $3,000
Referral Bonus Opportunities Available (Details provided during interview)

Schedule:

Monday–Friday, 7:00 AM – 4:00 PM (Hours may vary depending on customer needs; overtime as needed)

Join the Industry Leader in Heavy Equipment Support and Service

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico, and far west Texas, is seeking a highly skilled Mining Field Service Technician to support operations at the American Gypsum Mine Site. This is a full-time field position requiring advanced troubleshooting, diagnostics, and repair of CAT equipment in a demanding mining environment.

As part of our Field Service team, you will work independently, travel as needed, and serve as a trusted technical resource to our mining partner—all while upholding Wagner’s high standards for safety, service, and customer satisfaction.

• Independently diagnose, troubleshoot, and repair Caterpillar equipment at the mine site
• Read and interpret electrical and hydraulic schematics to ensure accurate repairs
• Use Caterpillar software systems (ET, SIS, STW) to complete diagnostics and service documentation
• Communicate effectively with customers and internal teams regarding repair status, recommendations, and warranty determinations
• Maintain accurate, legible service reports and daily truck and crane inspection logs
• Ensure proper safety practices and compliance with MSHA and OSHA regulations
• Maintain all tooling and equipment in a safe and operational condition
• Safely operate and drive service truck (Class A CDL required)
• Support and mentor junior technicians as needed
• Work schedule is Monday–Friday, 6:00 AM – 5:00 PM; hours may vary depending on customer needs. Overtime is expected and may be frequent.
• Travel up to 75% may be required based on job needs

• High School Diploma or GED
• 5+ years of experience working on heavy equipment (Caterpillar preferred)
• 3+ years of experience performing diagnostics and repairs on highway trucks
• 3+ years of experience working on mining equipment such as mills, and crushing and screening systems
• Valid Class B Commercial Driver’s License (CDL) – Required
• MSHA Certification (or ability to obtain prior to hire)
• Completion of CAT-specific courses or equivalent technical training
• Proficient with diagnostic software tools: CAT ET, SIS Web, and STW
• 3+ years of customer service experience
• Basic proficiency with Microsoft Outlook and DBS
• Must be a resident of the Gypsum area or willing to relocate

• Strong knowledge of CAT equipment, diagnostics, and repair procedures
• Ability to work independently with minimal supervision in a field environment
• Excellent problem-solving and organizational skills
• Clear and professional communication skills, both written and verbal
• High regard for safety and quality standards

• PTO:
  Up to 96 hours in the first year + 8 paid holidays
• Medical, Dental, and Vision Insurance
• Life and AD&D Insurance
• 401K with company match up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU Credit Union Access
• Additional Options:
  Supplemental Life, Aflac, , and wireless phone discounts

• Frequent walking, standing, lifting (up to 100 lbs.), climbing, and heavy equipment operation
• Work may be performed in noisy, outdoor, and rugged conditions typical of a mine site

All job offers are contingent upon successful completion of:

• Background check
• Drug/alcohol screening
• Fit-for-duty evaluation
• Valid CDL and DOT medical card verification

Wagner Equipment Co. is an Equal Opportunity and Affirmative Action Employer.

We are committed to a diverse workforce and fostering a respectful, inclusive environment.

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