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Service Technician

Job in Grand Junction, Mesa County, Colorado, 81503, USA
Listing for: Mesa Security Systems
Full Time position
Listed on 2026-09-25
Job specializations:
  • Trades / Skilled Labor
    Maintenance Technician / Mechanic, Field/Service Technician, Installation Technician
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR
Job Description & How to Apply Below

Job Description

Job Purpose:

Provide ongoing repair and replacement of customers security, fire, access control, and camera system components.

Duties
  • Serves existing accounts by analyzing work orders; planning daily travel schedule;investigating customer service requests; conducting tests and troubleshooting techniques;resolving problems.
  • Review of existing customer system requirements; recommend necessary equipment to meet customer needs; ordering and gathering components and parts; completing installation;performing acceptance tests.
  • Maintains rapport with customers by examining complaints; identifying solutions; suggestingimproved methods and techniques; recommending system improvements.
  • Keeps personal equipment operating and serviceable by following operating instructions;troubleshooting failures; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Documents service and installation actions by completing forms, reports, logs, and records.
  • Maintains customer confidence by keeping all customer related information confidential.
  • Updates job knowledge by participating in educational opportunities; continue ongoing training in-house and training provided by vendors; reading professional publications.
  • Accomplishes operations and organization mission requirements.
Skills/Qualifications
  • Effective Communication Skills
  • Excellent Electronics Troubleshooting Skills
  • Ability To Use Multimeter and Be Able To Analyze Results
  • Analytical Thinking
  • Good Judgment
  • Ability ToBuild Strong Client Relationships
  • Equipment Maintenance
  • Reporting Skills
  • Confidentiality
  • Quality Focus
  • Team Player
  • Results Driven
  • Must Be Comfortable On Ladders From 6’ To 22’Tall
  • Must Be Comfortable Operating A Scissor Lift At Height
  • Able To Carry Wiring And Supplies Up To 60 Lbs.
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