Adult Protective Services Case Specialist

Provides assessment and case management services to elderly and disabled adults who are at risk of abuse, neglect, or exploitation, and provides support to the Adult Protective Services case managers and coverage of the Adult Protection Services intake line.

• Provides one‑on‑one assessments of at‑risk adults who are unable to protect their own interests and makes an evaluation based on physical appearance, hygiene, medical, nutritional, environmental needs, competency, activities of daily living, support systems, and ability to manage financial affairs.
• Seeks court action to obtain protective services in emergency situations.
• Performs case planning for individuals who require ongoing protective services, including referral for services to reduce harm and risk and use of intervention tools with the client and/or client support system.
• Evaluates services delivery system.
• Provides coordination of assessments and/or ongoing service delivery with appropriate collateral agencies.
• Performs monthly contact visits for ongoing investigation, assessment, and implementation of services.
• May be asked to cover cases when the assigned case worker is unavailable.
• Documents assessments and actions taken through all phases of the case.
• Educates the community and organizations in recognition and prevention of adult abuse and neglect.
• Communicates effectively with multiple teams within DHS, community agencies, clients, and families.
• Answers calls regarding mistreatment of at‑risk adults and enters reports into the appropriate database.
• Searches various databases to gather additional client information to enhance the screening process.
• Coordinates special projects as needed.
• Ensures oral and written communication is clear and effective.
• Performs other duties as assigned.
• Provides administrative support for the Social Case Workers in Adult Protection Services.
• May offer and refer services for elderly and disabled adults at least 18 years of age who are at risk from current or possible abuse, sexual abuse, exploitation, and/or neglect.
• Assists Social Case Workers by requesting documents from law enforcement, doctor’s offices, nursing homes, and service providers.

• Bachelor’s degree from an accredited institution with a major in a human behavior science field.
• OR a degree with 30 semester hours (or 45 quarter hours) in qualified courses in social work, sociology, psychology, psychiatry, gerontology, nursing, special education, family intervention techniques, diagnostic measures, therapeutic techniques, guidance and counseling, criminal justice, or related human behavioral sciences.
• AND one year of professional casework in a public or private social services agency completed after the degree is obtained.
• Experience working with adults is preferred.
• Any combination of education, training and experience that provides the knowledge, skills and abilities required for the job.

• Standing, stooping, sitting, bending, twisting, and lifting up to 10 pounds.
• Valid driver’s license required.
• Work is generally confined to a standard office environment; may include driving under adverse conditions.
• May be exposed to disease of known or unknown origin, blood‑borne pathogens, body fluids, potential violence or conflict, fumes, noxious odors, dusts, mists, gases, and poor ventilation that affect the respiratory system, eyes, or skin.

• Seniority system that rewards employees based on length of employment.
• Merit system that rewards employees for exceptional job performance.
• Education, training, or experience that is reasonably related to the work in question.
• Other factors related to job performance or business operations, such as shift differential.
• Travel, if travel is a regular and necessary condition of the work performed.

• Medical
• Dental
• Vision
• Retirement
• Paid Sick and Vacation Leave
• Life Insurance
• Long‑term disability