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Noria & Warranty Coordinator
Job in
Grand Prairie, Dallas County, Texas, 75051, USA
Listed on 2026-07-24
Listing for:
SAFRAN HELICOPTER ENGINES USA, INC.
Full Time
position Listed on 2026-07-24
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Data Entry
Job Description & How to Apply Below
The NORIA & Warranty Coordinator is a member of a team which is in charge of setting up the resources necessary for implementing a modification or a control on an engine/ module/ accessory, in accordance with a Service Bulletin.
Processes warranty claims; coordinates core returns and subsequent repairs; maintains warranty and core return files.
Essential Duties and Responsibilities Noria- Coordinate the implementation of the different NORIA, UPGRADE and RETROFIT programs assigned to the Dallas Hub.
- Is technically familiar with Arriel and Arrius, Makila & Arrano engines
- Organizes and maintains database, file system, and technical documentation for NORIA project files, and correspondence.
- Coordinates, schedules, and tracks the progress of NORIA projects in the field, support centers, maintenance centers, and repair centers.
- Ensures timely scheduling for repairs and/or troubleshooting of components or other NORIA issues.
- Acts as interface with support centers for scheduling and completing NORIA projects in the field.
- Maintains databases for tracking NORIA project progress.
- Is responsible for initiating and following up on parts orders for field upgrades, including:
- order entry, coordination of shipping, and follow up for delivery tracking.
- Reviews incoming documentation (applicable to NORIA projects) for accuracy and completeness on repairable parts and accessories received at Turbomeca USA.
- Ensures that documentation from support centers, field mechanics, and operators provide sufficient documentation.
- Reviews schedules, service bulletins, field command posts, and related information to maintain current knowledge of methods, procedures, and activities in the assigned area.
- Interprets service bulletins, field command posts, and related information and facilitates material requirements for the assigned area.
- Initiates exchange order transactions for accessories and other parts for NORIA projects.
- Maintains open exchange files. Closes exchange transactions by return of core items and completes Certificate of Compliance from operators.
- Travel required:
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