More jobs:
Customer Service Representative
Job in
Grand Prairie, Dallas County, Texas, 75050, USA
Listed on 2026-02-24
Listing for:
DHL
Full Time
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Process orders and prepare correspondence to fulfill customer needs.;
Provide product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.;
Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.;
Maintain customer records and update account information.;
Assist with order and product management.
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