Customer Service Representative - State Farm Agent Team Member

Benefits

• Health insurance
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Signing bonus

Do you enjoy working with people and making meaningful connections? If you have a heart to serve your community and enjoy connecting with people, then apply today!

Andrew Jantz State Farm is committed to providing exceptional insurance solutions tailored to meet the unique needs of our clients. Our team is dedicated to delivering outstanding customer service and expert guidance. We foster a supportive, yet competitive environment, and a team culture that believes in serving customers and each other. Our team connects frequently outside of the workplace to establish healthy culture and collaboration.

We are looking for an enthusiastic and outgoing individual to join our team. The right candidate must have a great attitude, be coachable, and give their best effort each day.

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Schedule appointments, identify customer needs, and recommend appropriate products and services

• Ability to resolve customer issues
• Excellent communication skills - written, verbal, and listening
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Valid insurance license (or willingness to obtain one)

• Monday to Friday