Information Security Advisor

Information Security Advisor

Location: 2505 N Hwy 360, Suite 300, Grand Prairie, TX 75050. The role enables associates to work virtually full-time, except for required in‑person training sessions. This approach promotes productivity, supports work‑life integration, and ensures essential face‑to‑face onboarding and skill development. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered, unless an accommodation is granted as required by law.

Work Hours: Monday to Friday, 8:00 am to 5:00 pm

The Information Security Advisor is responsible for managing the delivery of information and network security systems and/or technology services, which may include server, desktop, software, network, database, and helpdesk components.

• Provide trouble resolution on complex problems and lead implementations for system and network security technologies.
• Develop testing plans to ensure quality of implementation.
• Coordinate and prepare the reporting of data security events and incidents.
• Provide system and network architecture support for information and network security technologies.
• Provide technical support to business and technology associates in risk assessments and implementation of appropriate information security procedures, standards and technologies.
• Represent major upgrades and reconfigurations in change control.
• Design and analyze mix of vendor services meeting business and information security requirements.
• Maintain relationship with key vendors.
• Lead lights on initiatives to consolidate equipment and/or implement business relocations.
• Determine and perform complex configuration changes to meet business and information security requirements.
• Perform capacity analysis.
• Recommend and implement capacity increases.
• Serve as the technical escalation for results of preventative maintenance routines.
• Supervise preventative maintenance.
• Represent infrastructure security support in significant projects and perform the most complex operations and administration tasks.
• Respond to level 3 and 4 change and problem requests without supervision.
• Lead level 1 and 2 incident recoveries and root cause analysis.

• Bachelor’s degree in Information Systems, Computer Science, or related field.
• Three (3) years in any occupation with experience in support and operations or design and engineering.

• Three (3) years in any occupation with experience in support and operations or design and engineering must include:
  • Experience in any of the following areas: access management or network security technologies, servers, networks, network communications, telecommunications, operating systems, middleware, disaster recovery, collaboration technologies, hardware/software support or other infrastructure services role.
  • Experience providing top‑tier support for 3 or more of the following information security technology areas:
    Access Control, Application Security, Business Continuity and Disaster Recovery Planning, Cryptography, Information Security and Risk Management, Legal/Regulations, Compliance and Investigations, Operations Security, Physical (Environmental) Security, Security Architecture and Design, Telecommunications and Network Security.
  • Tools:
    Prisma Cloud and Qualys.
  • Technologies:
    Open Shift/ROSA, Docker and/or Kubernetes containers.
  • Scripting:
    Python and Bash.

Associates are required to work at an Elevance Health location at least once per week unless specified as primarily virtual by the hiring manager. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

All new candidates in certain patient/member‑facing roles must be vaccinated against COVID‑19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.

We offer a range of market‑competitive total rewards that include merit increases, paid holidays, paid time off, incentive bonus programs, medical, dental, vision, short and long‑term disability benefits, 401(k) +match, stock purchase plan, life…