More jobs:
Technical Call Center Support
Job in
Grand Prairie, Dallas County, Texas, 75050, USA
Listed on 2026-06-27
Listing for:
Partners Personnel
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Help Desk Specialist
The Technical Support Agent is responsible for providing phone assistance for new and existing clients with regards to Pitney Bowes' suite of service and equipment. This position will interact with our team of associates, providing top-notch technical support, resolving problems for both external and internal clients, and processing revenue-related transactions. Key responsibilities include, but are not limited to: educating clients regarding equipment and services, providing direction for assistance, processing service requests for equipment repair, and communicating with clients via phone, email, and/or chat.
Technical Skills – Must Have:
- Answering Telephones
- Communication
- Effective Written Communication
- English Language
Technical Skills – Nice to Have:
- Call Center
- Equipment Troubleshooting
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