IT Support Technician
Job in
Grand Prairie, Dallas County, Texas, 75051, USA
Listed on 2026-07-08
Listing for:
ELEVATE WINDOWS AND DOORS LLC
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
The ideal candidate is proactive, organized, and enjoys solving technical problems in a fast-paced manufacturing environment.
Essential Duties & Responsibilities Provide day-to-day technical support to employees.
Troubleshoot hardware, software, and network issues.
Set up computers, monitors, phones, and other equipment for new employees.
Assist with employee onboarding and offboarding.
Support printers, scanners, and other office devices.
Prepare and deploy laptops, desktops, and other IT equipment.
Maintain IT inventory and track company assets.
Perform basic network troubleshooting.
Monitor IT systems and management tools.
Support Manage Engine operations and alerts.
Perform patch management and endpoint maintenance.
Document IT procedures and help improve processes.
Assist with IT projects and continuous improvement initiatives.
Qualifications
Experience1–3 years of IT support, help desk, or related experience preferred.
Experience in a manufacturing environment is a plus.
Technical Skills Preferred knowledge of:
Windows operating systems
Microsoft 365
Active Directory Basic networking concepts (TCP/IP, DNS, DHCP)
Printers and scanners
Device deployment and troubleshooting
Manage
Engine or similar IT management tools
Skills & Abilities Strong problem-solving skills
Excellent customer service and communication skills
Strong organizational skills
Ability to prioritize multiple tasks
Self-motivated and dependable
Ability to work independently and as part of a team
Physical Requirements Ability to lift up to 40 pounds.
Ability to move throughout office and production areas.
Ability to install and move IT equipment as needed.
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