Virtual Measure Technician

Champion Window is seeking a Virtual Measure Technician. We are looking for an experienced Carpenter / Measure Technician to virtually measure customer’s windows and entry doors using a virtual measuring software that digitally scans openings. As the Virtual Measure Technician, you will be responsible for accurately measuring windows and entry doors, par contracts, and ensuring jobs are ready to be ordered.

You will also serve as a key liaison between Sales, Operations, and Divisions to ensure virtual measure benchmarks are met, documented, and escalated when needed.

• Accurately measure windows and entry doors using virtual measuring software and par contracts.
• Ensure jobs are ready to be ordered.
• Serve as liaison between Sales, Operations, and Divisions to ensure benchmarks are met, documented, and escalated when needed.
• Enter new installation orders into the Champion ordering system, verifying all information from both contract and measurements before submitting to factory.
• Upload all documents to the electronic storage files in a timely and organized manner.
• Organize and maintain customer records for easy access and accuracy.
• Enter customer, job‑related, and order information into all necessary databases.
• Ensure company benchmarks for scanning and measurement are being met across Sales and Operations.
• Review scan and measurement outcomes with Sales Managers, Factory Reps, Operations Managers, Installation Managers, and Divisions.
• Report to Sales, Operations, and Divisions to confirm required scans have been uploaded; identify issues and determine whether a field measure is necessary.
• Support and/or train end users and other Measure Technicians on scanning and measurement procedures as needed.
• Proactively reach out to Sales, Operations, and Divisions to troubleshoot scanning issues and align on measurement practices.
• Update CRM with necessary notes and details to ensure visibility on jobs that may require a field measure.
• Other duties as assigned.

• High school diploma or GED preferred; construction trade school a plus.
• Math skills, including using a tape measure and angles.
• 5 years of customer service experience.
• Computer skills required.
• 3 years of material ordering experience.
• Experience in the window / home improvement / carpentry industry a plus.
• Attention to detail.
• CRM experience a plus.
• Excellent written and oral communication skills, including phone skills.

• All measures completed within 24 hrs of receiving them.
• 95% accuracy rate of all measures submitted for ordering.
• Detailed notes, reasons documented why a scanned project could not be entered.
• Constantly increasing and improving the percentage of jobs that can be virtually measured.
• Ongoing training of new reps and management as needed.

• Highly competitive pay.
• Robust benefit package: full‑time W‑2 position, health, dental and disability insurance, flexible spending account, 401(k), paid vacation, holidays and more.
• Cultural focus: community involvement, employee incentives/rewards and more.
• Opportunity to grow in a national 60‑year‑old company that designs, builds, installs & guarantees.

Champion Window is an Equal Employment Opportunity Employer. If you need assistance with completing the online application due to a disability, please contact Champion Window.