Senior WFM Systems Analyst – Client Relations Center
Job in
Grand Prairie, Dallas County, Texas, 75051, USA
Listed on 2026-08-24
Listing for:
US04 Richemont North America, Inc.
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Richemont Americas, based in Grand Prairie, Texas, seeks a Workforce Management Systems Analyst to oversee WFM tools, forecasting, scheduling, and capacity planning for luxury service delivery. You will optimize staffing, monitor KPIs, and provide actionable insights to balance efficiency with exceptional client experience.
Responsibilities include maintaining and enhancing the WFM system, configuring software, leading stakeholder discussions, producing weekly/daily/hourly forecasts and variance
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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