Operations Specialist

Position:
Entry‑level Supply Chain Coordinator – RH2 Station – Grand Prairie, TX. This role supports demand forecasting, supplier coordination, and process improvement to ensure availability of goods and services.

• Level: Entry
• Location:
  
  RH2 Station – Grand Prairie, TX 75052
• Position Type:
  Full Time
• Education Level: High School
• Salary Range: $20.00 – $23.00 per hour
• Job Shift: Day
• Job Category:
  Supply Chain

• Confer with supply chain planners to forecast demand or create supply plans that ensure availability of materials or products.
• Monitor forecasts and quotas to identify changes or to determine their effect on supply chain activities.
• Define performance metrics for measurement, comparison, or evaluation of supply chain factors, such as distribution cost or availability.
• Analyze customer needs to determine how to increase service scope, reduce waste, or optimize customer service.
• Develop procedures for coordination of supply chain management with other functional areas, such as sales, marketing, finance, production, or quality assurance.
• Assist with the negotiation of prices and terms with suppliers and/or vendors.
• Meet with suppliers to discuss performance metrics, provide feedback, or discuss production forecasts or changes.
• Implement new or improved supply chain processes.
• Design or implement supply chains that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction strategies.
• Monitor supplier performance to assess ability to meet quality and delivery requirements.
• Participate in the coordination of new facilities implementation.
• Analyze information about supplier performance or procurement program success.
• Select transportation solutions to maximize economy by combining shipments or consolidating warehousing and distribution.
• Develop or implement procedures or systems to evaluate or select suppliers.
• Document physical supply chain processes, such as workflows, cycle times, position responsibilities, or system flows.
• Develop forecasts or standard cost lists.
• Assess appropriate material handling equipment needs and staffing levels to load, unload, move, or store materials.

• Understand and utilize all standard procedures.
• Generate P.O.D. exception reports for the station.
• Utilize exception reports as tracing worksheets.
• Utilize all pertinent aspects of the PGL phone system.
• Utilize all pertinent published resources.
• Obtain proof of deliveries on all shipments generated by the station.
• Provide proof of deliveries, flight information, shipment history, and other computer‑accessed information upon client request.
• Use the computer system on every call received or made.
• When requested, supply shipment location and status, last action taken on the shipment, and full shipment history.
• Follow up on every shipment generated by the station.
• Recognize potential challenges in routing and pay special attention to them.
• On every call, note all pertinent information received or given in the memo section of the alert screen.
• Update any changes in regards to routing in the Routing section of the alert screen.
• Accrue accurate cost, looking out for the financial interest of our clients and PGL.
• Justify agent charges by noting any special requirements relevant to the services provided.
• Send out information to start the preliminary carrier claims process.
• Generate turnover log for fellow employees each day.

• 1–3 years of logistics services and/or warehouse fulfillment experience.
• AOG experience is a plus.
• Hazmat certification is a plus.
• Experience with all requisite compliance and regulatory requirements.
• Willing to work a variable schedule, including overtime, weekends, and holidays.
• Industry‑related degree and/or certification.
• High school education.

• Transportation – knowledge of principles and methods for moving freight or goods by air, rail, sea, or road, including relative costs and benefits.
• Customer and Personal Service – knowledge of principles and processes for providing customer and personal services.
• Public Safety and Security – knowledge of relevant equipment, policies, procedures, and strategies to promote effective local,…