WFM & Insights Manager: Strategy & Optimization
Job in
Grand Prairie, Dallas County, Texas, 75051, USA
Listed on 2026-08-22
Listing for:
Richemont
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Operations Management, Project & Program Management
Job Description & How to Apply Below
Richemont is seeking a Workforce Management & Insights Manager to lead the WFM team in Grand Prairie, TX, optimizing staffing and customer satisfaction. You will own forecasting, scheduling, reporting, and capacity planning to ensure service level targets are met.
Lead a team of WFM Specialists, develop dashboards, and drive cross‑functional collaboration to deliver improvements. Strong leadership, data skills, and experience in omni‑channel environments are required.
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