Controlled Substance Warehouse Trainer

position summary:

under minimal direction from a supervision and working within a cage or secured area, a controlled substance the warehouse trainer is responsible for training associates on the warehouse operations processes for scanning and sorting returned goods with a goal of helping them achieve a high level of accuracy and productivity while also following all safety protocols.

• conduct on-the-job training for associates responsible for processing returned goods in the facility
• training should include, but is not limited to: scanning product codes to input data into company’s computerized system for processing
• sorting scanned product into appropriate container locations
• inspecting the condition of product
• preparing product for disposition in accordance with the client’s contract terms
• maintaining a clean and well-organized work area
• answer questions and aid associates in meeting their daily production, accuracy, and safety goals
• ensure associates have all tools necessary to complete their job responsibilities
• ensure associates are provided with a safe, hazard free work environment
• escalate issues or concerns to the production supervisor or team lead
• follow all safety and facility operating procedures

• performs other duties as assigned
• complies with all policies and standards

• high school diploma (or its equivalent) required
• 1-3 years of related work experience; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position required
• must be bi-lingual preferred (english and spanish)
• good working knowledge of computers and other equipment used in processing product
• ability to work under time pressure and meet production goals
• ability to assist other operations within the warehouse, as needed and if applicable
• ability to meet set production and quality goals and follow standard operating and safety procedures
• ability to work with hazardous waste
• ability to work in a non-climate-controlled environment
• excellent verbal and written communication and organizational skills
• ability to successfully execute multiple tasks simultaneously, work efficiently, and meet deadlines in an atmosphere of frequent interruptions

the physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

• use hands to handle objects - frequently
• reach with hands or arms - frequently
• talk or hear and read instructions - frequently
• stand, kneel, or stoop and lift 20 pounds - frequently
• view items at a close range - frequently

rarely: job requires this activity up to 25% of the time

occasionally: job requires this activity between 25% - 50% of the time

frequently: job requires this activity between 50% - 75% of the time

constantly: job requires this activity more than 75% of the time

• integrity: able to communicate well in straight-forward situations.
• personal credibility: achieves success using their ability to develop, maintain, and strengthen partnerships with others internally or externally.
• adaptable: arrives at a conclusion based on previous experiences and good judgment.
• establish focus: communicates at a high level and is able to negotiate on a broad spectrum of matters.
• communication: contributes to strategy for their team.
• collaboration: creates internal alliances outside the immediate team or department.

• put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
• treat clients and teammates with courtesy, consideration…