Medical Coordinator

Overview

Position:
Registered Nurse (RN) – Bilingual English & Spanish. The role involves coordinating care, ensuring compliance with federal/state regulations, managing clinic operations, and maintaining patient records for Compass Connections’ health program.

Fluency in English and Spanish is required.

• Graduate of an accredited nursing school; a bachelor’s degree in a relevant field is preferred.
• Current, unrestricted LVN or RN license in the state.
• Current BLS certifications (PALS preferred); first aid and CPR.

• Minimum one (1) year in public health or a healthcare setting with care coordination experience.
• Pediatric nursing experience is preferred.

• Meet and maintain all federal and state regulatory guidelines applicable to the position.
• Generate, decipher, and correct medical documentation in accordance with federal guidelines.
• Validate completion of all clinic duties through daily audits of portal documentation.
• Perform duties to ensure patient safety: assess health conditions, assist procedures, operate equipment, administer vaccines, medications, monitor side effects, and provide patient teaching.
• Validate record systems for required facility documentation and reporting to meet federal guidelines.
• Communicate and consult with the Lead Medical Coordinator and Regional Director on policy and procedure issues.
• Participate in development of health and medical protocols for the federal program.
• Attend scheduled meetings, team decisions, and operations, ensuring communication of health needs, scheduling appointments, coordinating transportation, and providing interpretation services.
• Maintain confidential health records in compliance with PHI requirements and Compass Connections confidentiality protocols.
• Recognize signs of abuse, neglect, exploitation, and respond professionally, reporting, and documenting.
• Plan, organize, and prioritize daily work using sound judgment.
• Know Compass Connections safety protocols, including evacuation procedures.
• Maintain confidentiality in all service areas.
• Maintain professional and ethical standards, demonstrate respect, and comply with dress code.

• Collect, enter, and ensure documentation for medical staff at designated sites.
• Supervise and coordinate medical staff for clinic duties.
• Direct, train, and coordinate services following federal, state, and company policies.
• Monitor health care plans for the service population.
• Ensure accurate documentation per agency policies, contract and regulatory requirements.
• Meet all program and federal partners’ documentation requirements.
• Perform other duties as assigned.

• Pass a pre‑employment drug screen and random drug screens.
• Provide proof of work eligibility status.
• Pass a pre‑employment and biennial criminal background check.
• Ability to:
• Respond sensitively to cultural & socio‑economic characteristics.
• Work collaboratively with staff, providers, and professionals.
• Provide crisis intervention as trained.
• Operate in a fast‑paced environment with emotional control.
• Maintain computer literacy.
• Work independently and as part of a multidisciplinary team.
• Work effectively without intensive supervision.
• Knowledge of Compass Connections policies and procedures.
• Provide current physical‑medical release and proof of immunizations (MMR, Varicella, HepB, HepA, Tetanus, PPD, Meningococcal preferred).
• Perform physical activities: walking, lifting patients, stretching, bending.
• Work in a team environment.
• Maintain professional communication skills.

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws, it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state, and/or local laws, such as age, citizenship status, veteran or military status, or disability.