Freight Quality Inspector

Freight Quality Inspector

The Weights & Inspections function sits at the intersection of revenue integrity, operational precision, and customer trust. This role exists to ensure that every shipment moving through the network is accurately classified, properly documented, and compliant with tariff and safety standards—while also identifying missed revenue opportunities. As freight complexity increases and customer expectations rise, the business depends on disciplined inspection processes to protect margins, maintain service quality, and uphold operational standards.

The Freight Quality Inspector plays a direct role in strengthening accuracy across the network, reducing rework, and providing actionable feedback to operations, sales, and terminal leadership. Success in this role means driving measurable improvements in shipment accuracy, minimizing revenue leakage, and elevating the consistency of freight handling across the facility.

• Inspect inbound and outbound shipments to identify reweigh, reclass, and revenue recovery opportunities
• Accurately enter shipment changes based on physical inspections and dimensioning systems
• Ensure proper freight classification, density calculations, and tariff application
• Maintain strict adherence to inspection standards to protect revenue integrity

• Conduct quality inspections on loaded freight to ensure secure, compliant, and damage-free movement
• Partner with dock operations to improve load quality and reduce service failures
• Identify recurring issues and drive corrective actions with terminal teams
• Participate in daily pre-shift and service center meetings to reinforce expectations

• Inspect weights & inspections equipment, dock tools, and overall facility conditions
• Escalate maintenance or safety concerns proactively to minimize downtime and risk
• Ensure all inspection tools are calibrated, functional, and used correctly
• Support a safe, organized, and performance-driven work environment

• Collaborate with terminal leadership and sales teams to provide feedback on customer accounts and freight patterns
• Communicate inspection findings clearly to influence operational and commercial decisions
• Build strong working relationships across operations, safety, and revenue management teams

• Train dock personnel on proper reweigh procedures and inspection standards
• Reinforce best practices to improve consistency and reduce errors across shifts
• Act as a subject matter resource for inspection processes and compliance requirements
• Support a culture of accountability, precision, and continuous improvement

• High School diploma or GED required
• 2–3 years of experience in freight operations, inspections, or a related logistics environment
• Strong understanding of freight classification, weight/density principles, and inspection processes preferred
• Proficiency with personal computers, including email, spreadsheets, and database systems
• Experience with AS/400 or industry-specific systems preferred
• Advanced mathematical capabilities, including statistical analysis and data interpretation
• Ability to create reports, document procedures, and clearly communicate findings
• Experience handling sensitive business and customer data with a high degree of confidentiality
• Proven ability to work cross-functionally with operations, management, and customer-facing teams

• You think in systems, not isolated tasks, and understand how inspection accuracy drives business performance
• You take ownership of outcomes, not just activity, and hold a high bar for precision
• You identify issues early and act decisively to correct them
• You communicate clearly, confidently, and with purpose across all levels of the organization
• You balance speed with accuracy, ensuring work is both efficient and reliable
• You bring discipline and consistency to every inspection and interaction
• You operate with integrity when handling sensitive and confidential information

We're not just moving freight; we're…