Freight Quality Inspector

The Weights & Inspections function sits at the intersection of revenue integrity, operational precision, and customer trust. This role exists to ensure that every shipment moving through the network is accurately classified, properly documented, and compliant with tariff and safety standards—while also identifying missed revenue opportunities.

As freight complexity increases and customer expectations rise, the business depends on disciplined inspection processes to protect margins, maintain service quality, and uphold operational standards. The Freight Quality Inspector plays a direct role in strengthening accuracy across the network, reducing rework, and providing actionable feedback to operations, sales, and terminal leadership.

Success in this role means driving measurable improvements in shipment accuracy, minimizing revenue leakage, and elevating the consistency of freight handling across the facility.

What you’ll do1. Execute shipment inspection and revenue capture

Inspect inbound and outbound shipments to identify reweigh, reclass, and revenue recovery opportunities

Accurately enter shipment changes based on physical inspections and dimensioning systems

Ensure proper freight classification, density calculations, and tariff application

Maintain strict adherence to inspection standards to protect revenue integrity
2. Elevate operational quality and consistency

Conduct quality inspections on loaded freight to ensure secure, compliant, and damage-free movement

Partner with dock operations to improve load quality and reduce service failures

Identify recurring issues and drive corrective actions with terminal teams

Participate in daily pre-shift and service center meetings to reinforce expectations
3. Maintain equipment and facility standards

Inspect weights & inspections equipment, dock tools, and overall facility conditions

Escalate maintenance or safety concerns proactively to minimize downtime and risk Ensure all inspection tools are calibrated, functional, and used correctly

Support a safe, organized, and performance-driven work environment
4. Enable cross-functional alignment

Collaborate with terminal leadership and sales teams to provide feedback on customer accounts and freight patterns

Communicate inspection findings clearly to influence operational and commercial decisions

Build strong working relationships across operations, safety, and revenue management teams
5. Train and strengthen inspection capability

Train dock personnel on proper reweigh procedures and inspection standards

Reinforce best practices to improve consistency and reduce errors across shifts

Act as a subject matter resource for inspection processes and compliance requirements

Support a culture of accountability, precision, and continuous improvement

What you bring

High School diploma or GED required2–3 years of experience in freight operations, inspections, or a related logistics environment

Strong understanding of freight classification, weight/density principles, and inspection processes preferred

Proficiency with personal computers, including email, spreadsheets, and database systems

Experience with AS/400 or industry-specific systems preferred

Advanced mathematical capabilities, including statistical analysis and data interpretation

Ability to create reports, document procedures, and clearly communicate findings

Experience handling sensitive business and customer data with a high degree of confidentiality

Proven ability to work cross-functionally with operations, management, and customer-facing teams

How you operate

You think in systems, not isolated tasks, and understand how inspection accuracy drives business performance

You take ownership of outcomes, not just activity, and hold a high bar for precision

You identify issues early and act decisively to correct them

You communicate clearly, confidently, and with purpose across all levels of the organization

You balance speed with accuracy, ensuring work is both efficient and reliable

You bring discipline and consistency to every inspection and interaction

You operate with integrity when handling sensitive and confidential information

About Roadrunner We’re not just moving freight; we’re reimagining…