More jobs:
Luxury Quality Program Lead
Job in
Grand Prairie, Dallas County, Texas, 75051, USA
Listed on 2026-08-14
Listing for:
Richemont
Full Time
position Listed on 2026-08-14
Job specializations:
-
Quality Assurance - QA/QC
Regulatory Compliance Specialist
Job Description & How to Apply Below
Richemont America’s Client Relations Center (CRC) seeks a Quality Program Specialist to design, implement, and oversee COPC-aligned quality programs that elevate client interactions across voice, email, chat, and digital channels. You will analyze performance trends, lead Quality Review Meetings with senior management, and maintain SOPs for COPC audits while supporting Knowledge Management and Training.
A Bachelor’s degree and 2+ years in a related environment are preferred.
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