Napa Key Account Manager

job description
job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the company’s staff, employees, and business relationships.

job description
job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the company’s staff, employees, and business relationships.

• make sales calls to prospective and existing napa jobbers, napa dc’s, and end-users. Through the sales process, identify the customer’s needs and develop solutions in order to profitably grow sales.
• develop a regular sales call schedule to ensure that the needs and expectation of the customer is met.
• familiarize self with all products, including their application and preparation.
• develop sales presentations and promotions to facilitate growth in existing accounts and to open new accounts.
• assist customer in proper selection and application of product to develop expert relationships.
• work with key account managers, napa and other relevant parties in the creation of sales presentations/promotions for customers.
• develop a strategy to grow sales & profits to new and existing customers and strive to meet them.also, identify items or product categories that require specific attention in support of this strategy.
• identify sources of sales leads and follow through on these leads.
• maintain a discipline in pre-call planning daily and weekly activity to ensure time is maximized. Conduct sales calls accordingly.
• determine where customer is in the automotive finishes sales process and what steps are necessary to move the process along.
• obtain approval for product placement plans with appropriate people (e.g., end user, napa jobber, napa dc, etc.)
• assist distribution sales team in the selling of company product lines to end-users to ensure demand for product as supplied through napa jobber and/or napa distribution center.
• access product/technical information to support customers’ application requirements.
• complete expense reports at least on a bi-weekly basis.
• understand servicing napa’s strengths and weaknesses and communicate effectively with staff members to ensure that commitments made are within the company’s capabilities.
• identify potential opportunities/issues.
• handle customer complaints within lines of authority and manage process to resolution.
• identify ways to deepen the business relationship with your customers.
• enlist input from key account managers on strategies and opportunities in marketplace.
• schedule periodic meetings with dc management and region sales manager and conduct these meetings in a proficient manner.
• collect and record reliable customer/territory information and estimate individual customer potential in to the napa sales planning (nsp) on-line application.
• conduct competitive product comparisons and identify current competitors’ strengths and weaknesses and determine napa’s competitive advantage.

• assist customer in setup and implementation of mixing systems.
• able to assist with napa returns, which would require lifting 50-60 pounds at a time.
• assist with opening new napa store, when needed, which would require lifting 50-60 pounds on a recurring basis during any…