Accounting Service Coordinator

Kforce has a client in Grand Rapids, MI, that is seeking an Accounting Service Coordinator.

Responsibilities:

* Monitor customer accounts to identify overdue payments and take appropriate action to resolve delinquent accounts

* Contact customers to collect outstanding payments through phone calls, emails, and written correspondence

* Respond to billing inquiries from customers, internal teams, and other stakeholders

* Investigate and resolve billing discrepancies or disputes, coordinating with relevant departments

* Maintain accurate records of all communications and transactions related to collections activities

* Ensure electronic invoices are processed accurately and efficiently;
Timely resolve any rejections

* Provide customer account updates in preparation of monthly management reporting package related to invoicing and analyzing results

* Stay up to date with industry regulations and best practices in credit and collections
* Strong understanding of accounting principles and customer invoice processing

* Exceptional analytical, problem-solving, and organizational skills

* Accounts Receivable knowledge