Director, Tax Services

Director of Tax Services

Are you ready to build something of your own, backed by a collaborative, entrepreneurial team? As Director of Tax Services, you will lead the growth and evolution of our tax practice, serve as a strategic advisor to clients, and develop the next generation of talent s is a unique opportunity to shape services, drive innovation, and play a key role in the firm’s long‑term growth.

Your responsibilities would include:

• Firm growth – Building out new and expand current tax offerings to take the firm to the next level, including:
  • identifying innovative, market-aligned services we can add to our portfolio of offerings.
  • identifying ways to incorporate new technology, trends, and best practices to improve operational processes.
  • partnering with the Journey leadership team to identify and acquire new clients as well strategic new services that complement and enhance other Journey service offerings.
• Client service/relationship management – Providing excellent tax preparation and advisory services to current clients, including but not limited to:
  • conducting reviews of federal and state income tax returns for corporate, S corp., partnership, and individual clients to ensure completeness, accuracy, and risk mitigation.
  • managing IRS and state examinations and notices related to individuals and business entities.
  • providing innovative tax planning strategies and compliance advice to clients.
  • cultivating strong relationships with existing clients to make them/their business feel valued and deeply understood.
• Team member development – Identifying and developing current and future leaders in the firm, helping them identify and align their unique skills and interests to current and future firm/market opportunities by:
  • establishing clear and realistic goals/KPIs for the tax department and team.
  • assigning and organizing work among team members to ensure successful and accurate completion of on‑going tasks and special projects.
  • Providing ongoing, strengths‑based mentoring and feedback to team members via the annual review process and regular check‑ins.

Your qualifications should include:

• a proven track record as a tax professional in a public accounting setting (7+ years)
• a bachelor’s degree in accounting, finance, or related field
• an active CPA license
• fluency in Microsoft Excel
• supervisory experience and/or professional coaching experience
• experience in state and local tax, international tax, or another area outside of Journey’s current offerings (e.g., 5500 filings, not for profit filings/990s, Trusts/Estates, etc.)

You should possess:

• significant knowledge oftax accounting, tax compliance and all types of tax returns
• a keen ability to determine how and where to find answers about ever‑changing tax code and laws
• exceptional client service skills
• a familiarity with payroll taxes
• a genuine drive to grow professionally
• excellent communication and project management skills
• a passion for training and mentorship
• capabilities to think strategically and innovatively in the field of tax

Other important requirements and details:

• You must be willing to work out of the Grand Rapids, MI or the Naperville, IL office
• This is a full‑time, exempt position, so you may have to work hours that exceed the standard 40‑hour work week (especially during tax season).
• This position is not eligible for visa sponsorship.

• 401(k) with employer match up to 4%
• Generous paid time off, starting at 20 days per year, plus paid holidays
• In‑person work with built‑in flexibility to accommodate life events and responsibilities
• A positive, professional environment where new ideas are welcomed and growth is encouraged
• A supportive team that enjoys trivia, celebrates wins, and enjoys being all together at our annual firm conference
• A globally connected team that includes outsourced professionals from around the world, expanding our capacity and perspectives
• The chance to partner directly with business owners, providing guidance as they grow their businesses and pursue their goals

If you’re looking for meaningful work in a culture that balances high standards with a human approach, Journey might be the place for you.