Office Assistant, Foster Care

Join Our Team as an Office Assistant – Foster Care

$15/hour | Contingent | Up to 44 bi‑weekly hours | Flexible Schedule

Are you organized, compassionate, and looking for work that truly makes a difference? Samaritas is seeking a dedicated Office Assistant to support our Foster Care team and help ensure children and families receive the care and connection they deserve. In this role, you’ll provide essential reception, clerical, and administrative support
, while reflecting our core values:
People First, Communication, Quality Service, Stewardship, and Innovation.

This position plays a direct role in supportive visitation and foster care parenting time supervision
, and contributes to the day‑to‑day operations that keep our center running smoothly. You’ll help with billing, uploading documents, entering visit notes in MiSACWIS
, and assisting staff across programs—making you an essential part of our mission.

Enjoy a flexible schedule
, with the ability to work independently, while participating in occasional in‑person team meetings in Grand Rapids and Kalamazoo, Michigan
.

If you’re motivated, service‑minded, and ready to support meaningful work that impacts lives every day, we’d love to meet you.

• Maintain current knowledge of Samaritas’ programs, services and key employees in order to accurately inform and refer persons requesting service and information.
• Perform receptionist duties including answering telephone, routing calls and taking messages, greeting and assisting visitors as required.
• Perform clerical functions such as email correspondence, word processing/typing, assisting with collating packets and mailings, mail sorting and distribution, copying, faxing, ordering supplies, and other general office duties, as required.
• Create and maintain filing systems relevant to office functions.
• Vouchering invoices, as requested, on a daily/regular basis.
• Provide back up for support staff.
• Coordinate or assist with scheduling meetings and general office events, arrange for refreshments/lunches, as requested.
• Self-motivated with ability to work independently.
• Assist with special projects and requests, as needed.

• High school diploma or equivalent.
• Associate’s degree desired.

• One year clerical experience preferred.

• Ability to read, speak and write fluently. Strong oral and written communication skills.
• Excellent customer service skills; ability to respond to and appropriately handle telephone calls, inquiries and implement follow-up with the goal to be best in class with excellent customer service, externally and internally.
• Ability to effectively utilize various Microsoft computer software applications, i.e. Word, Excel (basic knowledge), Outlook, One Drive, and other software programs.
• Ability to prioritize, organize and implement tasks and projects with minimal assistance.
• Ability to display compassion and sensitivity in all situations, being mindful of the Samaritas mission of serving people as an expression of the love of Christ.
• Ability to adhere to agency confidentiality policy.