Administrative Assistant

Location: Grand Rapids, Michigan

This is an administrative assistant role with clear opportunities for growth and advancement within a well-established organisation in the home health and hospice sector. The position supports daily office operations and plays a key role in ensuring smooth communication, accurate documentation, and effective administrative support for clinical teams.

The organisation invests in employee development through ongoing training and education, making this role well suited to candidates seeking long-term career progression.

• Weekly pay
• Health, dental, and vision insurance
• Life and short-term disability insurance
• Paid vacation time
• Paid training
• Employee Stock Ownership Plan (ESOP) with company-contributed shares (eligibility after one year and minimum hours worked)

• Operate a multi-line phone system and manage all incoming calls
• Collect relevant information from callers and route calls to the appropriate department or individual
• Welcome visitors and notify employees of arrivals
• Manage document uploads, faxing, and record maintenance within clinical documentation systems
• Ensure accurate attachment of documentation to patient records
• Maintain office and clinical supply inventory and coordinate supplies for field staff
• Provide general administrative and clerical support as assigned
• Complete additional duties as required
• Handle personal health information (PHI) in accordance with organisational and departmental guidelines

• High school diploma or equivalent
• At least one year of experience using a PC and multi-line phone system
• Strong organisational, communication, and interpersonal skills
• Proficiency in Microsoft Office and One Drive
• Ability to work a flexible schedule when required
• Primarily sedentary role with occasional lifting or carrying of items up to 10 lbs
• Occasional walking or standing may be required

The organisation is committed to equal employment opportunity and does not discriminate based on race, colour, gender, religion, sexual orientation, national origin, age, disability, or veteran status.