Support Professional, English

The Support Professional for the English Department provides essential administrative skills and support for the Department Head, Composition, English as a Second Language and Integrated Reading and Writing faculty and staff, students and visitors of the English Department.

INTERNAL:
Only current APSS employees may apply.

Requisition

Position Number:

Employee Group: APSS Bargaining Agreement

Schedule:

40 hours/52 weeks, Monday through Friday, 8:00 AM - 5:00 PM

Compensation:
Level B, $18.67 per hour

Benefits:
Full-time

Reports to:

Department Head

Posting Opens: 2/18/2026 Posting Closes: 3/3/2026

• Operate an efficient office and provide high-level secretarial support to the English department head.
• Serve as receptionist for administrative and instructional activities for the Department Head, faculty, and staff, while utilizing excellent professional awareness of legal ramifications when handling sensitive and/or confidential information.
• Greet and direct students, visitors, members of the College, and the public responding in a professional manner to in person requests, and assisting with questions and concerns.
• Process absences and sub pay requests for instructors, ensuring proper forms and approvals.
• Maintain accurate records of absences in People Soft.
• Post departmental schedules on Google Calendar and maintain up-to-date availability spreadsheets for adjuncts.
• Help with scheduling for full-time and adjunct instructors, including creating, updating, and distributing semester schedules.
• Assist with the scheduling of overloads and create availability forms each semester.
• Coordinate with instructors to choose textbooks for courses, ensuring consistency across sections.
• Place book orders for all English classes, including sending book lists to the bookstore and library.
• Maintain an updated department book spreadsheet for the library and campus records.
• Assist faculty using OERs to have access to instructional materials
• Budget/Pro Card/FS Prod:
  Run monthly reports for budget tracking, including classroom supplies, memberships, and printing.
• Manage departmental Pro-Card transactions, ensuring receipts are uploaded for reconciliation.
• Organize materials and supplies for department events such as Open Houses and Advising Days.
• Ensure event setups are complete, including providing necessary swag, magazines, and literature.
• Maintain and expand the library by purchasing Caldecott, Newbery, King, and Belpré books.
• Track and document all books purchased for the library, ensuring two copies are acquired for departmental use.
• Coordinate and update semester schedules by class, location, and modality.
• Work with the Department Head to finalize class assignments for full-time and adjunct faculty.
• Ensure accurate and timely room assignments and schedule updates; address attributes in CSPROD
• Assist with onboarding new full-time and adjunct faculty, ensuring all necessary equipment and resources are available.
• Update contact information, and assist with department meetings and communications, including Zoom meetings and room reservations.
• Maintain records of faculty availability and work with the Department Head for class assignments.
• Update various departmental records, including syllabi, course calendars, and student attendance.
• Assist with maintaining the department's online folders, ensuring documents are up-to-date and accessible.
• Order necessary office and classroom supplies, ensuring inventory is maintained.
• Track students who have taken the placement test and log AI‑detected cases in an Excel spreadsheet (date, student , name).
• Assist students with testing inquiries, including when tests are unavailable due to SAT or Accuplacer scores.
• Work with the Enrollment Center to activate tests when required.
• For AI detection, assist students with retaking the test and ensure they come to campus if necessary. Log AI cases in the AI spreadsheet, shared with the Enrollment Center.
• Run queries for ARW 100 and IRW 101 students to ensure correct class enrollment.
• Document changes and student discussions.
• Contact misplaced students to discuss class adjustments, unless overridden. Share with the Department Head for further action.
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