Clinical Administrative Assistant

The START Center for Cancer Research (“START”) is the world’s largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering "Hope Through Access" to cutting edge trials throughout the United States and Europe.

We are hiring a Clinical Administrative Assistant to facilitate the efficient operation of the assigned department by performing a variety of clerical and administrative tasks.

Work Schedule:

8:00am-5:00pm M-F

Location:

800 Foremost Dr SE, Grand Rapids, Michigan

• Answer and transfer phone calls, screening when necessary.
• Welcome and direct visitors and clients.
• Maintain filing systems as assigned.
• Retrieve information as requested from records, email, minutes, and other related documents; prepare written summaries of data when needed.
• Respond to and resolve administrative inquiries and questions.
• Coordinate and schedule travel, meetings, and appointments for managers or supervisors.
• Prepare agendas and schedules for meetings.
• Record and distribute minutes or other records for meetings.
• Maintain office supplies and coordinate maintenance of office equipment.
• Maintain a system for recording expenses and the use of petty cash.

• High school diploma/GED required.
• At least three years of experience in an administrative role.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.

• Associate’s degree.
• Experience working in a CRO, clinical trial, life sciences, or healthcare environment.

• 401(k) retirement savings plan with employer match.
• Eligibility for an annual performance bonus, based on role and company results.
• Generous paid time off and paid holidays.
• Comprehensive medical, dental, and vision coverage and optional insurance options.
• Company paid life and disability insurance for added financial protection.
• Employee Assistance Program (EAP) providing confidential, no-cost support for you and your family from day one.
• Flexible FSA and HSA plans to support your financial wellness.
• Commitment to a supportive environment that values balance, wellbeing, and flexibility.
• We’re committed to fostering a collaborative, creative workplace where every team member is encouraged to contribute. At START, you’ll join a team that values continuous learning, professional growth, shared ideas, and a culture built on inclusivity and innovation.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.