Team Support Staff
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-07-17
Listing for:
West Michigan Hispanic Chamber of Commerce
Per diem
position Listed on 2026-07-17
Job specializations:
-
Administrative/Clerical
Clerical, Medical Receptionist, Office Administrator/ Coordinator
Job Description & How to Apply Below
Pine Rest is seeking organized, customer-focused Team Support Staff to provide administrative support across our behavioral health system. Opportunities are available in a variety of clinical and non‑clinical settings, supporting children, adolescents, adults, and families receiving mental health and substance use services.
We have Full‑Time, Part‑Time, and Per Diem (PRN) positions available throughout the organization.
Key Responsibilities- Greet and assist patients, families, and visitors
- Answer and route phone calls while providing excellent customer service
- Schedule appointments and maintain calendars
- Maintain department records and sensitive files
- Perform data entry and documentation within electronic medical records (EMR)
- Assist with medical records, record releases, and insurance‑related documentation
- Process charges, verify billing information, and assist with account inquiries
- Support clinicians and department staff with administrative tasks
- Order office supplies and maintain organized work spaces
- Maintain professionalism in fast‑paced and high‑stress environments
Required:
- High School Diploma or GED
- Strong customer service and organizational skills
- Ability to multitask and prioritize workload effectively
Preferred:
- At least 1 year of administrative, clerical, healthcare, or related experience
- Experience with Microsoft Office Suite
- Experience working in healthcare or behavioral health settings
- Medical, Dental, Vision, and Life Insurance
- Generous PTO for Full‑Time and Part‑Time Employees
- 403(b) Retirement Plan with Employer Match
- Tuition Assistance & Loan Forgiveness Programs
- Employee Assistance Program (therapy, legal, financial, gym discounts, and more)
- Davenport University Tuition Discounts for Employees and Family Members
- Opportunities available across multiple departments and patient populations
- Clinical and administrative work environments
- Fast‑paced role requiring strong attention to detail and excellent communication skills
- Career growth opportunities within one of the nation's largest nonprofit behavioral health systems
- Drug Screen
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