Department Clerk

As part of our total benefit package, Macomb County proudly offers medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.

Department Clerk

$45,461.00 - $58,800.00

Roads

07/16/2026

07/24/2026 12:00 a.m.

Non-exempt

Just cause subject to probationary period

Fulltime (40 hours per week) position. The starting time for this position is currently 8:00 a.m.

Traffic Division

Under direction, performs a variety of clerical duties to support department operations, may perform the following tasks for one or more assigned departments: types correspondence, forms and documents, reads and routes incoming mail, answers telephones, operates standard office equipment such as computers, multi-line telephones, fax machines, copiers and calculators. Performs related duties as assigned.

• Maintains and types a variety of materials, including those of a sensitive or confidential nature such as memos, letters, records and forms, according to established policies and procedures or specific instructions, exercising independent judgment as required.
• Answers telephones and makes outgoing calls to satisfy routine phone inquiries and provides assistance to the general public and walk‑in visitors.
• Enters and processes daily work and time records.
• Assists in maintaining stock of office forms, informational bulletins and office supplies.
• Organizes and maintains files and correspondence of both a routine and confidential nature.
• Assists in the operations of the department; delivers, retrieves and records documents and maintains files.
• Substitutes for other Department Clerks as needed, at various divisions of the Department of Roads.
• Performs routine calculations and compiles information for various documents and reports.
• Makes duplicate copies of reports and/or information, routes to appropriate person and/or files as required.
• Receives incoming telephone calls, answers questions appropriate to skill level, relays messages to appropriate individuals or departments.
• Operates standard office equipment such as computers, multi‑line telephones, facsimile machines, copiers, calculators and adding machines.
• Works overtime as directed, including weekends and holidays.
• Performs related duties as assigned.

• Possession of a high school diploma or a certificate of successful completion of the General Educational Development Test.
• A minimum of two (2) years of experience as a General Clerk or related clerical experience.

• Possession of an Associate Degree or Bachelor’s Degree in general business or related field.

• Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel.

• Department of Roads regulations as it relates to the assigned department
• Record keeping techniques and practices
• Office terminology, procedures, equipment and business arithmetic

• Word, Excel, Internet and E‑mail and other related software

• Establish and maintain effective working relationships with elected officials, administrators, department heads, staff, union officials and the public.
• Make decisions in accordance with laws, ordinances, regulations and established policies and procedures.
• Understand and follow complex written and oral directions.
• Conduct oneself with tact and courtesy.
• Work in an environment which embraces the county’s Dignity Campaign.
• Effectively speak, write and understand the English language.
• Effectively speak, write and understand a language other than English is preferred.
• Understand and carry out oral and/or written instructions.
• Accurately organize and maintain paper documents and electronic files.
• Maintain the confidentiality of information and professional boundaries.
• Work independently.