Assistant Registrar-Systems and Technology Analyst

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This position serves as the primary technical expert and liaison between The Office of the Registrar and central IT. The role is responsible for assisting with data governance initiatives to ensure data quality, security, and standardization across the Student Information System (SIS), while maintaining data integrity through query building and ensuring compliance with FERPA and subpoena requests. Operationally, this position leverages these frameworks to manage the technical infrastructure behind registration and curriculum while directly assisting with the execution of critical records processes, including, but not limited to Team Dynamix (TDX) tickets, attendance, hardship withdrawals, transfer credit evaluation, direct credit initiatives, and degree/certificate conferral.

Position Number
:
Requisition : 1154
Group
:
Professional, Management and Administration
Schedule
: 40 Hours/52 Weeks
Compensation
: AP4 $ 52,025
Benefits
:
Full-Time
Reports to
:
Registrar
Posting Opens
: 7/24/2026
Posting Closes
: 8/6/2026

• Manage and maintain the process for identifying and resolving duplicate student accounts to ensure data accuracy across systems.
• Manage and maintain the Catalog Service Enterprise Catalog and website for the Office of the Registrar.
• Manage and maintain the incomplete grading process.
• Collaborate with the Registrar and central IT to establish, document, and enforce data governance standards, data dictionary definitions, and security protocols within People Soft.
• Oversee the creation and maintenance of general 3c communications from the Office of the Registrar via People Soft.
• Primary support for Student Financial Services (SFS) by researching and resolving student billing errors and data issues.
• Manage. build, maintain, and run queries related to requests such as FOIA requests and lists for outreach purposes.
• Manage all subpoena requests.
• Represent the Office of the Registrar on assigned committees, including the People Soft Technical Users Meeting, to support collaboration, share expertise, and advance process and system enhancements.
• Process approved Late Semester Hardship Withdrawals, ensuring records are updated accurately and in alignment with the policy.
• Serve as backup for official transcript request processing and Team Dynamix ticket management, including sending files via File locker for Early Middle College, Direct Credit, and Consortium Students.
• Provide exceptional customer service when assisting students, faculty, and staff on the phone, by email, and in person.
• Create, maintain and deliver CWIS training and provide technical support for staff in the Office of the Registrar.
• Prepare and maintain functional and technical process documentation.
• Maintain strict confidentiality and comply with the Family Education Rights and Privacy Act (FERPA) requirements.

• Assist with direct credit initiatives by guiding procedures, coordinating with campus partners, and monitoring student completion.
• Provide support with creation and management of course equivalencies in People Soft, applying approved curriculum guidelines to support accurate transfer evaluations and degree audit functionality.
• Partner with the Associate Director of Veteran Services to redesign and streamline the military transfer credit evaluation process, ensuring accuracy, consistency, and alignment with institutional policies.
• Assist with the evaluation and posting of external credit for incoming and current students within the student information system (People Soft). This credit includes college/university/military transcripts, foreign official transcripts, test credit, articulation credit, industry recognized credentials, and prior learning assessments credit.
• Serve as the backup as the transfer credit liaison with GRCC faculty, responsible for the distribution and tracking of equivalency credit evaluations for faculty review.
• Assist with the management of the Transfer Credit Form Submission process
• Participate in technology and workflow projects that enhance credit evaluation efficiency and student record accuracy
• Maintain a strong working knowledge of the GRCC catalog and policies as they pertain to graduation.
• Work in collaboration with the Associate Registrar-Graduation and the Graduation Specialist to ensure timely processing of graduation applications, College Generated Graduates, reverse transfer requests, accurate posting of degrees and certificates within established deadlines, proper diploma preparation with appropriate names and signatures, as needed.
• Provide support to the Graduation Specialist to…