Support Professional, Dental Auxiliary

Dental Clinic Support Person

Primary support person for GRCC's Dental Hygiene and Dental Assisting programs including program director, faculty, staff, students and public ondary responsibilities to support the Dental Clinic operations. Evening availability is required for this position.

Essential Job Functions

• Contribute to a positive and professional work environment. Present a positive and professional image and be an excellent goodwill ambassador for the departments and the College.
• Provide high-level secretarial support for the Dental Clinic in addition to administrative and instructional support activities for program directors, and department faculty.
• Respond to customer inquiries for information in a timely manner, either directly or by routing to the appropriate staff. Process all incoming and outgoing mail and e-mail in a timely manner.
• Act as a liaison for students and visitors with faculty and staff including but not limited to: conditions of classes, transcripts, schedules, or other documents from CWIS; assisting with scheduling and enrolling of students as requested.
• Liaison between dental programs and college student services related to health/dental admission process
• Receptionist for dental clinic and dental programs; greeting and directing students and visitors; assisting students with questions and concerns; answering telephone inquiries; processing surface mail
• Act as a liaison for Advisory Committees, communicating information, arranging for meetings including scheduling of location, refreshments, and preparation and posting of meeting materials, as requested.
• Maintain student data bases re: immunizations, CPR and fingerprinting results. Track data as needed for off campus locations, third party agents and accreditation bodies
• Using data from the health admissions ready list, provide assistance with creating, updating, and maintaining student Educational Development Plans (EDP).
• Type or otherwise prepare a variety of letters, memos, forms and reports
• Contribute to a positive and professional work environment. Present a positive and professional image and be an excellent goodwill ambassador for the departments and the College
• Assist in the preparation of program forms and documents. Gather and format data for reporting purposes such as annual reports and accreditation reports. Compile data from a variety of sources and create accurate summary reports as requested or required. Work independently to prepare recurring reports and take appropriate action.
• Process all incoming and outgoing mail and e-mail in a timely manner.
• Create, maintain and update departmental web pages and content.
• Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.

Additional Job Functions

• Complete requests for copying (bulk or otherwise) ensuring accurate production and delivering copies within deadline.
• Organize offices for efficiency and conducive to high volume and sometimes erratic workflow. Replenish office supplies to maintain adequate inventory
• Accurately update or assist with the development of departmental, public, or internal documents, including course outlines, brochures, handbooks, departmental policies or practices, etc.
• Establish and maintain accurate files. Identify and develop new forms to expedite business processes as needed.
• Work with program directors to create, compile, update, and maintain student, graduate, and employer surveys.
• Maintain office machines and troubleshoot office machines assist with resolving computer problems as appropriate with faculty and staff.

Job Specifications

• Associates Degree or comparable combination of relevant education and experience.
• Requires occasional evening clinic coverage until 9:00 PM. Shifts are adjusted accordingly to ensure standard work hours are maintained.

Experience

• A minimum of two or more years of secretarial or administrative assisting experience.
• Dental clinic experience preferred
• Experience communicating and working effectively with diverse populations.

Skills

• Project a professional image including punctuality, dependability and good attendance…