Office Assistant III

Nature of Work

The purpose of this position is to perform varied complex clerical/administrative duties. Work involves typing letters, reports, and a variety of documents and forms, maintaining records systems, processing a variety of documents, and entering data in City systems, greeting the public and carrying out various related information processes.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Provides organizational and project related support for various department managers
• Greets customers, answers and screens phone calls, answers questions, directs inquiries to proper sources and helps with online issues
• Coordinates appointments, schedules meetings, keeps departmental calendars and facilitates meeting implementation
• Handles registrations, makes travel reservations and arranges transportation
• Provides guidance to staff and customers
• Prepares and processes variety of documents, agendas, correspondence, agreements, materials etc.
• Maintains and distributes official and confidential documentation
• Verifies and trouble shoots information, performs data entry, scans applications, receives payments and mails various correspondence
• Processes various documents such as permits, applications, payments, renewals, purchase orders, claims, billing requests and registrations
• Maintains, files, scans, and prints various documents
• Attends meetings and compiles minutes
• Conducts project research
• Performs related work as required
• At least two years of relevant college-level course work or an Associate’s degree from an accredited college or university in or a related field

• At least two years of relevant college-level course work or an Associate’s degree from an accredited college or university in or a related field

--AND--

• At least one (1) year of related work experience performing general clerical or office work

--OR--

• Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities

Additional Postings available from City of Grand Rapids