Receptionist Job in Grand Rapids, MI

Receptionist Position

We are looking for a welcoming and dependable Receptionist to support a non-profit organization in Grand Rapids, Michigan. This long-term contract opportunity is ideal for someone who enjoys creating a positive first impression, assisting visitors and callers, and helping daily front-desk operations run smoothly. The right candidate will bring strong attention to detail, empathy, and strong communication skills to every interaction while supporting administrative tasks with care and accuracy.

Responsibilities:

• Greet visitors warmly, provide front-desk support, and ensure each guest has a welcoming and positive experience.
• Manage a multi-line phone system, answer incoming calls promptly, and route inquiries to the appropriate staff members.
• Take detailed messages and relay information accurately to support timely internal follow-up.
• Sort, distribute, and forward incoming mail and internal packages to the correct recipients.
• Assist with basic administrative duties such as filing, organizing records, and maintaining orderly front-office materials.
• Respond to general questions from callers and visitors with patience, courtesy, and a service-focused approach.
• Support staff communication by delivering messages and helping maintain efficient day-to-day office coordination.