Administrative Assistant- Grand Rapids

Administrative Assistant – Grand Rapids, MI

Bekins is a continuously growing family‑owned company that first started in 1975 as Bekins Appliance Service. With three locations in West Michigan, we are now nationally known as a high‑end retail and service company that sells, installs, and services appliances and electronics. We exist to be the best; challenging industry norms to do what’s right, and to make a positive difference in the lives of our employees, their families, our customers, and the community.

Bekins' workforce has doubled in size over the last five years, and we continue to look to hire the best.

• Location:
  
  6275 28th St SE, Grand Rapids, MI, 49546, United States
• Base Pay: $20.00 / Hour
• Job Category:
  Sales Support, Grand Rapids
• Employee Type:
  Non-Exempt - FT
• Manage Others:
  No

This position supports the Sales team in the Grand Rapids showroom. The new member of the Bekins team will be experienced in handling a wide range of administrative support‑related tasks and should be able to work independently with little or no supervision. The Administrative Assistant will be a highly inventive team player, who excels in working in a dynamic environment, sometimes under pressure, while remaining flexible, dedicated, and efficient.

This position is in our Grand Rapids location Monday through Friday 9:00 a.m. to 6:00 p.m. and a rotating Saturday from 9:30 a.m. to 5:00 p.m. Starting at $20 an hour.

• Perform customer service duties at the receptionist desk – answering phones and greeting customers.
• Complete critical aspects of routine tasks and special assignments by establishing objectives, setting priorities, managing time, gaining collaboration of others, monitoring progress, problem solving, and making adjustments to plans.
• Handle matters expeditiously and proactively; follow through on projects to successful completion, often with deadline pressures.
• Succinctly, accurately, and professionally communicate information verbally and in writing.
• Create and format professional documents; prepare, analyze, edit, interpret, track, and monitor a multitude of reports, invoices, communications, letters, products, discounts, inventories, and files.
• Utilize different research methods to look for product information, solutions to problems, new processes, standards compliance, etc. Analyze information from many sources (internet, books, technical manuals, people). Organize and present data in a clear and concise manner.
• Administratively support the Sales team.

• Accuracy. Meticulous follow-through.
• Advanced time management and ability to stay organized, adapt to fluid schedules and priorities.
• Proven ability to achieve high performance goals and meet deadlines in a fast‑paced environment.
• Strong organizational skills that reflect consistent performance and prioritization of multiple tasks with excellent attention to detail.
• Very strong interpersonal skills and the capability to build relationships with all clientele including contractors, manufacturing representatives, co‑workers, and a sophisticated customer base.
• Highly resourceful team‑player, with the ability to also be extremely effective independently.
• Positive, upbeat, self‑starting and can‑do attitude.
• Enthusiasm to help without being asked. Skilled at anticipating needs.
• Proficient in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.

• 401k with company match
• Six paid holidays
• Paid time off
• Closed Sundays
• Short‑term disability
• Loyalty rewards
• Employee referral bonus

Bekins provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.