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Patron Services & Interlibrary Loan Specialist

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: City of Grand Rapids, MI
Full Time, Part Time position
Listed on 2026-08-08
Job specializations:
  • Administrative/Clerical
    Clerical
  • Customer Service/HelpDesk
    Clerical
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Grand Rapids Public Library's Patron Services Department seeks a full-time team member to deliver friendly customer service, assist with circulation of materials, and help process interlibrary loans. The role supports Operations Managers and coordinates part-time staff while facilitating training and onboarding as needed.

The position emphasizes strong clerical skills, data entry, and ease with library systems, while ensuring high-quality patron experiences in person, by phone, and in writing.

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