Support Professional, Ford Fieldhouse

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The Ford Fieldhouse Support Professional performs most office functions related to the operation of the Grand Rapids Community College Ford Fieldhouse, the Exercise Science Department, and the Athletic Department. This includes assisting in the co-supervision of front office student employees, the management and tracking of budgets for all three Departments, room and event scheduling for academic classes, athletic contests and practices and campus events and meetings in 25

Live. This position is also responsible for processing athletic contracts and the intake of staff and community membership application forms to the Ford Fieldhouse.

Position Numbe
r:
Requisition : 1145
Employee Group
: APSS
Schedule
: 40 hours/52 weeks
Compensation
: $20.23 hourly
Benefits
:
Full-Time
Reports to
:
Director, Ford Fieldhouse Operations and Campus Event Services (input from Director of
Athletics and Exercise Science Department Head)
Posting Opens
: 8/5/2026
Posting Closes
: 8/19/2026

• Operate an efficient office and serve as a personable and professional representative for the Departments housed within the Ford Fieldhouse by providing high-level secretarial support to the Director of the Ford Fieldhouse, the Director of Athletics, and the Exercise Science Department Head.
• Utilize excellent judgment when dealing with sensitive and/or confidential information by maintaining accurate records, files, and office activities in strict confidence and in accordance with FERPA, HIPPA and other legal requirements.
• Present a positive and professional image and act as an excellent departmental ambassador by greeting and assisting students and visitors with their questions, concerns and needs in a professional manner.
• Transfer and field telephone calls as needed and process all incoming and outgoing Fieldhouse, Exercise Science, or Athletic mail and email.
• Prioritize work to ensure that tasks are completed effectively and efficiently to ensure the needs of each department is met.
• Complete all deposits and other financial transactions including procurements, equipment quotes, reimbursements and invoice payments while maintaining accurate records of each in separate ledgers.
• Ensure adequate inventory of office supplies and proper operation of office equipment.
• Collaborate with GRCCePrint to assist in the promotion of Ford Fieldhouse, Exercise Science and Athletic Department sponsored events by preparing and distributing content within stated deadlines. Assistance or coordination of special sporting or academic events, conferences, or projects including but not limited to publicizing, accepting RSVP’s, and managing events.
• Attend conferences, training sessions, and seminars related to specific areas or functions of this position at the request of the respective Department Head or Directors.
• Manage Ford Fieldhouse and EXS web pages using web editing software.
• Assist as requested in the preparation of the annual department reports.
• Take minutes for Department meetings as requested.
• Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
• Perform other duties as appropriately assigned by the Director of the Ford Fieldhouse, the Director of Athletics or the Exercise Science Department Head in conjunction with the operation of each area.

• Manage faculty/staff/community membership program while maintaining accurate records.
• Produce membership reports as requested.
• Manage the communication between the FFH and all user groups (students, faculty/staff, members).
• Maintain and update regularly the facility schedule using the 25
  
  Live Scheduling Software.
• Assist in the supervision of the front office student staff and assignment of duties for…