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Administrative​/Sales Support

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: WS Building Materials
Full Time position
Listed on 2026-08-24
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

With all your career options, why not choose a company where you can own part of the business?

WS Building Materials/Weekes Forest Products is 100% Employee-Owned and offers an outstanding suite of employee benefits. Weekes has grown to be the leading distributor of specialty building materials, engineered wood components and industrial lumber materials. At WS/Weekes, you will receive an ownership stake in the value our combined honest efforts create.

As an Administrative/Sales Support team member, you will process vendor invoices, invoice warehouse and direct orders, and provide general office and administrative support. You will also serve as a key connection between our customers and outside sales team, helping ensure orders are processed smoothly and accurately while delivering the exceptional service that reflects our products, people, and culture.

Responsibilities:
  • Review, process, and maintain invoices, purchase orders, and supporting documentation to ensure accurate and timely billing and payment processing.
  • Coordinate invoice approvals and communicate with vendors regarding payment status and invoice inquiries.
  • Provide administrative and office support, including answering and directing phone calls, emails, and correspondence.
  • Assist customers by responding to inquiries and resolving issues in a professional and timely manner.
  • Prepare and process business documents such as invoices, quotes, order confirmations, reports, memos, and letters.
  • Maintain accurate physical and electronic filing systems, records, and documentation for operational and audit purposes.
  • Schedule and coordinate meetings, appointments, and travel arrangements as needed.
  • Generate reports and maintain records of sales, purchases, and other business transactions.
  • Support office staff with special projects and other administrative tasks.
  • Maintain an organized and professional work environment.
  • Support the daily sales operations of a building materials distribution center.
  • Work with customers and co-workers to build solid relationships based on trust and competence.
  • Able to handle detailed work quickly and correctly.
  • Support a fast-paced environment with multiple projects going simultaneously.
  • Utilize the DMSi software Agility, for order entry, purchasing entry, and customer information.
  • Follow established guidelines, structure, and policies, while working with and for others
  • Maintain customer pricing records.
  • Follow up all quotes and handle customer service claims in a timely manner.
  • Other duties as assigned.
Benefits Package:
  • Outstanding Family Medical Benefits Package
  • Substantial Stock Ownership Program
  • Competitive Compensation Packages
  • Employer Sponsored Family Dental Insurance
  • 401k and Roth 401k Investment Accounts (With Substantial Employer Matching)
  • Employer Sponsored Life & Disability Insurance
Required Skills/Abilities:
  • Strong interpersonal and communication skills.
  • Understanding of sales processes.
  • Critical thinking skills to quickly solve issues and/or problems.
  • Proficiency with prioritizing and meeting multiple deadlines.
  • Ability to handle multiple complex tasks simultaneously.
Qualifications:
  • Experienced with Microsoft Office Suite (Excel, Outlook, Word).
  • Minimum of 3 years’ experience with administrative support, customer service, and/or sales.
  • Industry experience preferred.
Physical Requirements:
  • Sitting at a desk and working on a computer for prolonged periods.
  • Ability to lift and carry office supplies, documents, and small packages up to 20 pounds. Occasionally, heavier lifting may be required.
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