More jobs:
Operations Coordinator/Administrator
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-09-14
Listing for:
Surge Staffing
Full Time
position Listed on 2026-09-14
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Administrative Management, Business Administration, Clerical
Job Description & How to Apply Below
Operations Coordinator / Administrator
Pay Rate: $18.50 per hour
Schedule: Monday–Friday, 8:00 AM–4:30 PM
We are seeking a reliable and organized Operations Coordinator / Administrator to support daily administrative and operational activities. This position will work closely with drivers, service personnel, customers, and internal departments to coordinate schedules, dispatch assignments, maintain records, and ensure daily operations run smoothly.
Key Responsibilities Administrative Support- Maintain and organize company records, reports, and documentation.
- Perform data entry, filing, and general office administrative duties.
- Answer phone calls, respond to emails, and handle customer inquiries professionally.
- Prepare reports, schedules, and operational documents as needed.
- Maintain accurate and up-to-date records.
- Schedule and dispatch drivers, technicians, or service personnel efficiently.
- Monitor daily routes, deliveries, and service schedules.
- Communicate schedule updates, delays, and changes to customers and team members.
- Track dispatch assignments to ensure timely and accurate completion.
- Help resolve scheduling and routing issues as they arise.
- Support daily operational activities to help ensure smooth business processes.
- Track and monitor schedules and operational performance metrics.
- Coordinate with multiple departments to identify and resolve issues.
- Assist with process improvements and workflow management.
- Follow and maintain compliance with company policies and procedures.
- Provide general operational support to management and the team.
- Previous administrative, dispatch, scheduling, customer service, or operations experience preferred.
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Strong attention to detail and accuracy.
- Comfortable working with computers, email, data entry, and Microsoft Office.
- Ability to multitask and prioritize responsibilities in a fast-paced environment.
- Ability to communicate effectively with customers, drivers, employees, and management.
- Strong problem-solving skills and a proactive approach to resolving issues.
- Monday–Friday
- 8:00 AM–4:30 PM
- $18.50 per hour
This is a great opportunity for someone with administrative, dispatch, or operations experience who enjoys a role that combines office administration, scheduling, communication, and day-to-day operations coordination
.
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