Clinic Office Supervisor

Overview

Forefront Dermatology is Hiring
- Clinic Office Supervisor !!

Monday
- Friday Schedule

Monday
- Thursday 8:00AM - 5:00 PM

Friday 8:00 AM - 1:00 PM

Oversight and travel to Grand Haven and Hastings clinics weekly - as needed

Summary

The Office Supervisor, under the supervision of the clinic physician(s), Office Manager and/or Regional Clinic Manager, promotes the values and mission statement of Forefront Dermatology and provides daily on-site leadership and effective management of clinic operations and ensures high levels of patient customer service, operational efficiency, physician, mid-level provider, and employee satisfaction. An Office Supervisor may oversee multiple clinics via a combination of on-site and remote management, requiring travel.

The Office Supervisor may serve as the clinic Site Compliance Supervisor for the clinic

Education:

Associate's degree with emphasis in Networking, Bachelor’s degree in IT or Computer Science, or relevant work experience is preferred.

Experience with Cisco routers and switches is preferred.

Experience with Microsoft Server 2008/2012/2016 and Microsoft active directory is preferred.
Experience in a medical environment is a plus.

Responsibilities

Maximizes clinic efficiency, productivity, teamwork, and patient service levels by providing daily leadership, supervision, and direction to Registered Nurses, Licensed Practical Nurses, Medical Assistants, Histotechnicians, Laboratory Staff, and Pathologist Assistants in alignment with organizational goals and objectives.

Responsibilities include:

• Serving as a resource for troubleshooting workflow, equipment, electronic health record (EHR), and operational issues.
• Identifying, addressing, and resolving departmental concerns.
• Recommending and implementing process improvement and workflow efficiency initiatives.
• Maintaining regular communication with the Regional Clinic Manager and/or Office Manager.

Partners with clinic leadership to monitor and manage direct clinic expenses.

Responsibilities include:

• Maintaining inventory levels for medical, office, and cosmeceutical supplies.
• Monitoring and managing clinic labor costs.
• Reviewing overtime, extra time, and critical pay expenses.
• Monitoring alternate clinic coverage costs.
• Assisting with physician scheduling to support net-neutral vacation coverage when possible.

Oversees staffing schedules to ensure appropriate coverage and operational efficiency.

Responsibilities include:

• Creating and/or reviewing schedules for clinical and reception staff.
• Managing schedule changes to support clinic operations.
• Ensuring preliminary schedules are prepared at least three months in advance.
• Ensuring finalized schedules are posted at least two pay periods in advance.
• Reviewing and approving PTO requests while maintaining adequate staffing levels.

Ensures accurate payroll processing and compliance with scheduling expectations.

Responsibilities include:

• Reviewing employee timesheets for accuracy and compliance with scheduled hours.
• Approving time records for biweekly payroll processing.
• Monitoring payroll reports for overtime and extra-time trends.