Program Management Lead

Program Management Lead

As a Program Management Lead, you will lead some of R1's most visible and diverse enterprise programs. You'll manage across multiple cross-functional work streams at once keeping them aligned, on track, and moving forward rather than owning a single project from end to end. This is an enterprise-support PMO role where no two days look the same, spanning large-scale data acquisitions, new customer onboardings, and corporate initiatives.

Reporting directly to the PMO leader, you'll bring order to complexity and build the relationships that keep programs on track.

• Lead and align multiple cross-functional work streams across programs, keeping them coordinated and on track
• Own tracking, reporting, and proactive risk management across your programs
• Communicate clearly and consistently with customers and senior leaders
• Partner across Central Delivery, Customer Onboarding (COI), Customer Partner, Product, and HR teams
• Support enterprise initiatives including data acquisitions, new customer onboardings, and corporate programs
• Coordinate closely with onshore (US) and offshore (India) teammates
• Anticipate roadblocks and solve problems collaboratively instead of just flagging them
• Contribute to R1's push to enable new AI-driven tools and processes

• An experienced program/project manager who can lead independently
• A track record of managing across many moving work streams simultaneously
• Strong tracking, reporting, and risk-management discipline
• Excellent communication with customers and senior stakeholders
• A solutioning mindset - you rally people to fix problems, not just log them
• Comfort operating amid ambiguity with a high degree of ownership
• A confident, consultative presence with senior leaders
• Proficiency with Microsoft Project and Microsoft Office
• Experience with Mission Control (Salesforce) is a plus, not a requirement

• You thrive on diverse, fast-changing work rather than repetitive routines
• You're energized by building relationships across teams and keeping many threads aligned
• You're comfortable taking initiative and learning quickly from what doesn't work
• You're comfortable sharing your ideas and perspective, not just waiting for direction
• You want to help shape programs at the center of R1's AI ambitions

By 30 days:
You'll get up to speed on our PMO model and processes, meet your team and key stakeholders, complete training on our tools, and begin integrating into team meetings.

By 90 days:
You'll be leading a small program on your own, with support available, and know which resources to engage to keep your work moving.

Core hours align to Central Time, with flexibility to match customer hours. Travel is light - roughly once or twice a quarter. For this US-based position, the base pay range is $50,640.00 - $ per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00%.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but…