HCM Payroll Business and Systems Implementation Senior Analyst

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups.

That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Consulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems.

In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes. As you grow, you’ll also begin to take ownership of client relationships, contribute to account strategy, and support the delivery of high-impact work. Developing a sense of account leadership, including understanding client needs, ensuring delivery excellence, and building trusted partnerships, is part of what sets successful consultants apart.

Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence.

• Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges.
• Analyze business operations and develop actionable recommendations for improvement.
• Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements.
• Deliver high-quality written reports, process documentation, and engaging client presentations.
• Support clients with analytical research to align policies, procedures, and business needs with configured functionality
• Apply Agile methodology to write user stories, plan and monitor development and deployment progress, and demonstrate delivered functionality.
• Support testing and reconciliation from the functional / business process perspective
• Work closely with project managers to ensure projects are completed on time and within budget.
• Support proposal development, client relationship management, and business development efforts.

• Undergraduate degree and a minimum of 5 years of professional experience performing technology project business analysis. (strict qualification requirement)
• In-depth knowledge of HR/Payroll processes
• Prior experience working on HCM technology implementation projects or implementing payroll or HCM software
• Prior experience using ALM software (JIRA, Dev Ops, ELM)
• Experience performing work in a structured Agile or Scrum environment
• Strong experience working with public sector clients
• Strong analytical thinking, attention to detail, and quantitative skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel)
• Self-motivated, flexible, and capable of working both independently and collaboratively
• A consistent record of delivering high-quality work under tight…