Program Manager

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.

A Program Manager provides professional support, leadership, project management and consultation to projects and initiatives they lead. This position will work closely with a cross function project team to implement the projects, programs, and initiatives.

• Collaborates with various team and department members including the Executive Team to establish and fulfil process improvement projects and initiatives.
• Collaborates with Management including the Executive Team to create and implement key programs and initiatives.
• Leads and maintains process improvement workflows and project plans; ensures that stated objectives are fulfilled in a timely, high quality, and collaborative manner
• Elicits ideas and prioritises the tasks within the project plan
• Serves as liaison between the Department and the rest of the company
• Facilitates a positive culture that supports corporate goals, promotes individual and team initiative, and fosters open communication through all levels of the organisation
• Establishes and maintains effective channels of communication with company leadership, team members, and office leadership
• Initiates feedback channels with stakeholders, and utilizes feedback received to drive operational efficiencies and improvements
• During all phases of review(s), maintains a positive working relationship with business partners to ensure that work‑related encounters are productive
• Maintains ongoing, proactive communication with upper‑level management and advocates in favour of identified goals and mission
• Displays dedication to corporate objectives
• Consistently models the organisation’s philosophy of customer service and compliance
• Performs other duties as assigned/necessary
• Bachelor’s Degree required, preferably in Human Resources, Business, Communication/Marketing, or related field
• Highly able to communicate clearly, concisely, and effectively both orally and in writing
• Ability to organise, prioritise, and coordinate work, work independently, employ creativity in resolving problems, identify critical issues, exercise independent judgement, work under pressure
• Ability to maintain a high level of confidentiality
• Must be dynamic, intelligent, innovative, and passionate about the company’s mission and vision
• Exceptional interpersonal and communication skills required
• Ability to create and implement project plans
• Strong ability to identify and coordinate teams and groups that meet organisational needs
• Ability to assess people, processes, and organisational structures
• Ability to design, organise, and implement solutions
• Exhibits company values in all decisions and activities
• Excellent organisation, problem‑solving, decision‑making, presentation, and communications skills
• Results‑oriented with the ability to work independently as well as part of a team
• Proven customer service skills, sound independent judgement, initiative and solid organisational and time management skills required
• Prior experience with business‑partnering and building trust with managers and employees
• Basic computer proficiency required and proficiency in Microsoft Office suite software programmes, internet usage, etc.
• Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co‑workers, clients) via strong…