Sales Operations Coordinator; TEMP

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping outevery checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

Under the general direction of the Sales Operations Manager, the Sales Operations Coordinator will be responsible for reviewing new item records that need to be validated and populating the necessary business unit and financial attributes in a timely manner. In addition, the Sales Operations Coordinator will assist with backlog review, updating estimated ship dates for open orders and fulfillment.

• Responsible for the internal item setup process and coordinating with sales team to ensure proper classification of each item “attribute” (tax classification, practice area, type, etc.).
• Responsible for quarterly review of all internal item records and completing any necessary revisions.
• Provide guidance to internal teams on resolving variances associated with items.
• Review, process and fulfill market development fund (MDF) orders.
• Daily review of new invoices uploaded to vendor/distributor portals and creation of item fulfillments based on those invoices.
• Assist Sales Ops Specialists with weekly backlog review as needed.
• Assist with reviewing and processing drop ship orders through the ERP Platform in a timely manner when backup coverage is needed.
• Problem-solve discrepancies and provide recommended solutions.
• Perform other duties as assigned.

• High school diploma or equivalent (Bachelor’s Degree preferred).
• Excellent interpersonal communication skills required for interacting with employees, vendors and clients.
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.
• Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user…