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EdTech Customer Success Manager – Midwest & Canada; Onsite

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Magma
Full Time position
Listed on 2025-12-03
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
Position: EdTech Customer Success Manager – Midwest & Canada (Onsite)
A leading edtech company in Grand Rapids is seeking a Customer Success Manager to enhance customer satisfaction and support educational staff in maximizing the use of their platform. You will be responsible for onboarding teachers, maintaining district relationships, and leveraging customer feedback for product improvements. Ideal candidates will have 2-5 years of experience in customer success, especially within ed tech, and a passion for improving math education.
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