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Bilingual

Bilingual Dispute Intake Specialist — Calm, Precise, Impact

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Fifth Third Bank, N.A.
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading financial institution in Grand Rapids, Michigan is looking for a Bilingual Dispute Intake Analyst. This role involves providing outstanding customer service in both English and Spanish while managing complex dispute scenarios. Key responsibilities include filing dispute claims accurately and maintaining thorough documentation. Candidates should have strong analytical skills and at least an associate's degree or equivalent experience. The position emphasizes efficiency and attention to detail, with a focus on compliance and customer satisfaction.
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