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Customer Support Specialist — Fast, Empathetic Tools
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-02-16
Listing for:
Tekton
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading tool company in Grand Rapids is seeking a User Support Specialist to provide world-class support to end users. Responsibilities include handling inquiries, processing orders and returns, and troubleshooting issues on their website. The ideal candidate will possess excellent communication skills, prior customer service experience, and knowledge of hand tools. This full-time role offers competitive salary and a comprehensive benefits package, ensuring a commendable work environment.
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