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Member Services Representative - Credit Union

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Xtend
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Member Services Representative - Credit Union Support
A credit union service organization is seeking a Member Services Representative (MSR) in Grand Rapids, MI. This role involves providing exceptional customer service, assisting members with their inquiries via inbound and outbound communication, and managing multiple tasks in a fast-paced environment. Ideal candidates will have a high school diploma and 1-2 years of experience, along with proficiency in Microsoft Office and a professional demeanor.

Enjoy benefits including medical coverage, PTO, and a 401k plan.
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