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Customer Service Rep Customer Success Mgr./ CSM

Customer Service Team Lead - Training & Operations Coach

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Daikin Comfort
Apprenticeship/Internship position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading HVAC company in Grand Rapids seeks an experienced Team Lead for Customer Services Representatives. This role involves training, performance feedback, and participation in process improvements while providing superior customer service. Candidates should have a minimum of 5 years in customer service, strong analytical skills, and proficiency in Microsoft Office. The company maintains a strong commitment to equal employment opportunities.
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