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Call Center Manager — Lead, Train & Optimize AI-Driven
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-03-12
Listing for:
Bath Planet
Full Time
position Listed on 2026-03-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
A leading acrylic bath company in Kentwood, MI is seeking an experienced Confirmation Call Center Manager to oversee call center operations. The ideal candidate will possess strong computer and communication skills, management and customer service experience, and the ability to work evenings and weekends. Key responsibilities include hiring and training staff, scheduling appointments, and ensuring customer satisfaction. This role comes with an excellent compensation package including salary and bonuses.
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