Customer Experience Specialist: Frictionless Orders & Support
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-06-26
Listing for:
SPRADLING INTERNATIONAL
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
SPRADLING INTERNATIONAL is looking for a full-time CX Associate in Grand Rapids, MI, to enhance the customer journey and provide exceptional support. The ideal candidate will assist with inquiries, manage orders, and build lasting relationships with customers.
Responsibilities include coordinating shipments, maintaining pricing, and problem-solving to ensure a frictionless customer experience. A high school diploma and proficiency in Microsoft Excel, Outlook, and Word are required.
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