Customer Service Associate - DC

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Customer Service Associate - DC in Grand Rapids, Michigan.

MHVillage/Datacomp is a subsidiary of Equity Lifestyle Properties. Founded in 1987, MHVillage/Datacomp is a national leader in the manufactured housing industry based in Grand Rapids, Michigan. Our business units include , the largest online marketplace for manufactured housing with more than $3 billion in home sales and rental transactions annually;
Datacomp Appraisal Systems, the nation’s largest independent provider of market-based manufactured home valuation and inspection services;
Datacomp/JLT, the most trusted source for market data on the manufactured housing asset class; and the MHInsider magazine, the industry’s trade publication for manufactured housing professionals.

The Customer Service Representative provides a high level of service to appraisal customers through phone and email communication, while assisting our national network of field inspectors in the completion of their home inspections.

• Providing customer service and account management support, answering customer phone calls and emails
• Explaining appraisal products and assisting customers in selecting the right services for their needs
• Data entering the completed home inspection reports into our appraisal system
• Organizing data for appraisers and assisting with the preparation of appraisal reports and market data reports

• Minimum 3 years of customer service, administrative or related business experience
• Strong attention to detail, particularly in working with numbers; exceptional organizational and time management skills
• Ability to multitask in a fast-paced working environment
• Computer proficiency with office suite and other business software; superior written and oral communication skills
• Articulate with excellent telephone manner
• Real estate or manufactured housing experience desirable, but not required

We offer a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our website:  for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.