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SaaS Customer Support Specialist — Camping Software

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Campspot
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 58500 USD Yearly USD 45000.00 58500.00 YEAR
Job Description & How to Apply Below

Campspot in Grand Rapids, MI is seeking a Software Customer Support Specialist to assist our software customers during scheduled support hours. You will work with campground staff on inbound questions and demonstrate the Campspot reservation software by phone, email, chat, or remote desktop.

The role requires excellent communication, patience, attention to detail, and the ability to manage multiple priorities in a fast-paced SaaS environment.

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